If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. Are you an NBN customer with a connection issue? Life’s about to get a whole lot better. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines,. Outages Customer Portal Legal Complaints Financial Hardship Policy Harbour ISP Bill Explainer. 7Mbps. OptiComm advises there is an unplanned outage impacting Lorimer Street, Docklands, VIC. OptiComm advises there is a reported outage for Iluka/Beaumaris Beach, WA. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. Outage (Unavailable) - listed services totally down. . However, please note that Opticomm offers different product quality options to our service providers. However the outage wasn't showing on the Activ8me web site, I called Activ8me and they didn't know about the outage. Check current status and outage map. However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps. Exetel outages reported in the last 24 hours. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". Opticomm itself seems average at best with service outages for "maintanence" quite regular but usually don't. Affordable prices. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. Opticomm is aware of a network disruption impacting internet services and is currently investigating. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. This is under investigation and is reported to be impacting all services. National Broadband Network, NBN. For troubleshooting see the Support pages. November 2022!. Fuze outages reported in the last 24 hours. OptiComm advises there is an unplanned Freeview outage for Mandalay, VIC. Please migrate to our new portal: tell you when your favorite services are down or having problems. A new Network Advisory has been posted by OptiComm. Downdetector only reports an incident when the number of problem reports is significantly higher than. January 2023 13. Cheap crap and ultra poor service to boot. Harbour ISP is now Uniti Internet. com. The event titled Partial outage for Iluka, WA starts on Wed, 4. Click here to signup your plan now. Service and power outages. If your premise has, or requires, critical safety devices. September 2022 21. We keep you in the loop at all times!CALL 1300 101 414. Deal: Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet, Store: Uniti Wireless / Uniti Internet, Code: 50OFFGB, Category: Internet. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Shutdowns in 2023. Photograph: Reuters. . Light Off: Check the power pack is plugged in securely. Unplanned outageA message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party. I can’t wait to move away from leaptel personally. 5 10 15 20 25 30 50. [Update 12:00pm] - Our tech are on transit to further investigate onsite. Been with them just over a month and have had outages every week. We tell you when your favorite services are down or having problems. If there is no known outage, check the OptiComm ONU device. Outage information: 1-866-436-7847. Archive View Return to standard view. The event titled Unplanned outage in Alkimos, WA starts on Tue, 29. February 14, 2017 ·. September 2022! Please be aware no support will be available for this portal after 31/12/2022. 88/mth. No lock-in contracts. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. Any idea when the unplanned outage in Ridgewood will be over. Download. This is under investigation. UPDATE: 10/12 05:05 – Unplanned outage. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. [Update 13:55] There is an unplanned power outage in the area, as confirmed by the power distributor. last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. No optical signal, firmware update fail or other faults. OptiComm wishes to advise there is currently an unscheduled outage impacting internet and phone services in this estate. 98. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. We're proudly owned by a consortium of highly regarded digital infrastructure investors, led by HRL Morrison & Co, Brookfield Asset Management and Commonwealth Superannuation Corporation. With full shutdown of this portal to occur on 01/02/2023. Nice pickup, did not notice it said Opticomm not OPENetworks until you pointed it out. Opticomm is a wholesale provider of access networks. . 05. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. nbn services - no known area outages. November 2022! Please be aware no support will be available for this portal after 31/12/2022. 1 out of 5 stars from 60 genuine reviews (page 2) on Australia's largest opinion site ProductReview. Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchangeTelstra Velocity® is Telstra's own optical fibre network that uses Fibre-to-the-premises (FTTP) technology to bring you high-speed internet, phone, subscription TV and Free-to-Air TV services on a single connection. Current Status. - A new power adaptor for the Opticomm MNG-5100 cable modem. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. . Dasan Box Lights Explained. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 All Check our network status map to see if there's an ongoing outage in your area. . Update 12:00 - This is due to planned power works/outage by Western Power and is expected to finish at 18:00. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Typical evening speeds (7PM–11PM): 600Mbps Download. 3 out of 5 stars from 1,175 genuine reviews on Australia's largest opinion site ProductReview. Brief Description: Urgent maintenance in Modeina. Bundled with Internet. see CVC graphs, network maps, ping times, system outages and more - we've got nothing to hide at Aussie Broadband. Please always contact your ISP first. Tech support in the palm of your hand. End Date & Time: 2017-02-17 10:00:00. The Home Superfast plan has top download speeds up to 250Mbps (megabits per second) and t. Search. Personal Business Enterprise and Government Wholesale. 88 /mth* for 6 months, then $89. With full shutdown of this portal to occur on 01/02/2023. 88 /mth*. Opticomm operates the network on a wholesale only, open-access business model where service providers are given open and equitable access to supply services to the premises within this community. Simply put, Opticomm is a physical infrastructure using FTTP (Fibre to the Premises) or VDSL (Very-High-Bit-Rate Digital Subscriber Line). I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. We work to provide the best nbn® experience for you. Date: Sat, 28. The event titled Planned Outage for Aveley, WA starts on Mon, 14. If you are still offline after power cycling, you can check OptiComm network outages page here. Occom team monitored and reported the outage to LBNCo at the earliest stage. Unplanned outage in Butler, WA. TPG Telecom. Parallel Approvals in Flow Designer - Support and Troubleshooting - Now Support Portal. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. 500 - undefined | Aussie Broadband. Check your billing details and your usage or view current outages with our app for iOS and Android! Visit our online MyAussie Portal. The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network. Help and Support. 30 Enddate: Sun, 11. * OptiComm outage notification system - I was responsible for designing, developing and testing this fully automated system for AussieBB. They build, operate, and maintain their own fixed line telecommunications network. December 2022!. This is currently under investigation. *Valid only for new nbn subscribers for the first 6 months after signup. Details of this advisory are as follows: Reference Number: 1521. If there is no known outage, check the. Ask our virtual assistant Anna about outages or other issues with your internet, tv, streaming, home phone or wireless. Your service may be completely offline or work intermittently during the outage. You can be confident that your fibre is working when your development launches. Unplanned outage impacting iiNet and Internode customers in South Australia. We will update this post as updates become available. I have a problem with Opticomm. Opticomm is aware of a network disruption in this estate and is currently investigating. *Offer ends 11:59pm AEDT 10/12/2023. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. 99. Uniti Internet is a part of Uniti Group Ltd. Opticomm is aware of a network disruption impacting some services and is currently investigating. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. FuzeNet. OptiComm services - some customers may currently be impacted by an area outage, please see below for details. from January 2015; to February 2015; last updated – posted 2015-Feb-5, 7:55 am AEST posted 2015-Feb-5, 7:55 am AEST. Local time 3:47 AM aedt 23 November 2023 Membership 918,391 registered members 7,750 visited in past 24 hrs 67 members online now 453 guests visiting nowOptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. Took them 17 hours in the first place to even acknowledge the fault in the. The Opticomm network easily delivers the bandwidth that each of our service providers have purchased from us. They build, operate, and maintain their own fixed line telecommunications network. End users may experience intermittent interruption to Internet and telephone services. . Opticomm outage and reported problems map. UPDATE: 09/12 23:30: The outage has been confirmed to be caused by a fibre break in the backhaul providers network. A faulty Ethernet cable can result in connectivity issues. The latest reports from users having issues in Joondalup come from postal codes 6027. Please migrate to our new portal: Network Advisories. Log In. 8. Here's a look at your consumer rights. All services will be impacted during the outage window for up to 10 minutes between 8:00 AM and 8:30 AM AEDT. Check your network status. TPG Group. We have tried to have our house connected Opticomm for almost a year. OptiComm wishes to advise there is currently an unscheduled outage impacting all services for a small number of customers in this estate. Here are details about what an outage means for you. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. While normally you'd see the outage resolved within a couple days if someone has dug up the fibre and screwed up a long section of it they may need to do lots of work. What about Internet? How many places have NBN. You’ll need to rely on your mobile phone to make calls in this situation. The event titled Unplanned Pakenham Outage, VIC starts on Sat, 18. The email will also inform you of the dates and times given to us by NBN for the outage. Unplanned Outage for Miller Street, North Sydney NSW: North Sydney: 23. Current outage map Current outage list. Outage Start: {{data_detail_upcoming_maintenance. Planned Work. With full shutdown of this portal to occur on 01/02/2023. However, there are areas where Telstra and Opticomm are unable to operate parallel networks during the Transition Window. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end. , from early Monday morning) so we can use the in-place fibre assets to light the upgraded Opticomm. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. au. OptiComm advises there is an unplanned outage in Ropes Crossing, NSW. Primus > System Status. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Off - No service. 59 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 305854 Created by Matthew Mbire Description. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. OptiComm advises there is a reported outage for Iluka/Beaumaris Beach, WA. It's now 48 hrs. This is under investigation. The event titled Unplanned outage Biggera Waters Harbour Quays (QLD) starts on Wed, 21. The event titled Unplanned Outage in Wandi South, WA starts on Wed, 7. One minute they'd be suggesting it was one issue next it was something totally different. With full shutdown of this portal to occur on 01/02/2023. + SUPPORT 1300 579 403 SALES 1300 899 303 Internet. This is due to the large number of reported users having issues with Freeview, this is under investigation. Montana Opticom is a different kind of communications company, with our local offices, our teams on stand-by, and our passion in the heart of southwest Montana. No satellite dish here or tv aerial all via fibre (I'm Siedofsky Street) , the street. THIS IS NOT AN OFFICIAL OPTICOMM PAGE. com. enddate=='0000. You can. Please migrate to our new portal: Partial outage for Iluka, WA Advisory Title: Partial outage for Iluka, WA. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. . May 2022!. Social media. OptiComm customers must contact their providers for the following concerns: Troubleshooting & service set-up; Missing equipment; Loss of internet or mobile connection (such as outages) Concerns about internet speed; Customers can contact OptiComm directly about the following concerns: Following up on existing enquiriesPower check: The power light from the NTD indicates if the power is off. . 1300 880 905. Update 09:58 - Technicians have been requested. From 1 June 2023, Harbour ISP has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. 2 months off dealing with their (lack of) support on this. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. 05-21. This has been escalated to Megaport and our engineering team, and is currently under investigation. This has been escalated for urgent investigation. [Update 14:36] Technicians have arrived on site and are investigating further. Social media. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. Downdetector only reports an incident when the number of problem reports is significantly. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. It is the choice of the service provider to seek access to Opticomm’s network, not Opticomm. The event titled Foxtel outage in Glenfield, NSW starts on Wed, 3. Downdetector only reports an incident when the number of problem reports is significantly higher than. That’s why you can reach us easily – whether it’s online, by phone, over email or via social media, we’re right here to help. Residents Get your internet on, with Opticomm Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to. formatDate('dd/MM/yyyy hh:mm A')}} Outage End: {{data_detail_upcoming_maintenance. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Find out when service will be restored. Uniti Group has completed its acquisition of fibre network builder and operator OptiComm, following the approval of the proposal by the Federal Court last week. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration. Opticomm outage and reported problems map. Also, if you have one or more Rogers IgniteTM services and you’ve shared your preferred contact. Opticomm bought out the old Telstra Velocity network about 2 years ago and we got flyers saying the service will be upgraded and improved bla bla bla and were hurried into chosing a new plan with the Retailer, as. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. OptiComm wishes to advise there is currently an unplanned outage with Foxtel in Glenfield, affecting only Foxtel services. Report a TV fault. 35 Where: Wollert, VICPON - "Passive Optical Network". Opticomm had their fibre cut probably only just a few weeks ago. And here on the other end we had total internet outage which just started working few minutes ago. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. Further updates will be provided shortly. Charlie Flowers. com. User #221717 212 postsOptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. But if you've got a house in an Opticomm zone you don't have much of a. Select your Telstra Velocity plan Velocity. Legend: Location. Please DO NOT factory reset your modem/router. The event titled Outage in Eglinton, WA starts on Fri, 13. Harbour ISP connects your homes and businesses to Super-Fast broadband. Exetel outage map · 2023-11-19. Further updates will. They build, operate, and maintain their own fixed line telecommunications network. Pentanet (Internet Service Provider): 3. Opticomm is aware of a network disruption impacting internet services for some customers and is currently. Telstra. However, I can’t find outages reported anywhere online. Unplanned Outage Affected Services: Freeview Work Order: 330151 Created by Christophe Do Description. It would connect for maybe 2 days then. I really appreciate it. Business. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Check network status. Hospitals, homes, businesses and transport services were hit by an Australia-wide Optus blackout on Wednesday. Date: Sat, 18. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. The email will also inform you of the dates and times given to us by NBN for the outage. Here was Aussie Broadband’s Lizzie instructing me to take the rest of the day off when the outage was reported. If you are still offline after power cycling, you can check OptiComm network outages page here. P. Degradation - listed services degraded, intermittently unavailable or partially unavailable. Check OptiComm Network Status in your area. December 2022 03. There is lots of packet loss during. OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. Degradation - listed services degraded, intermittently unavailable or partially unavailable. The download speed was consistently 100+ MBPS but the upload was too low. More posts you may like. Ongoing Shutdowns. Aussie Broadband (@Aussie_BB) reported 30 minutes ago. For residents and businesses within an Opticomm connected community to get connected you’ll need to contact your preferred service provider and choose a plan to suit your needs. In the case of Mass Service Disruptions caused by circumstances beyond. To access the new portal for RSPs, please log in with your username and password. Current outage map. The builder did not provide a conduit when they subdivided the block, but have finally run it to the garage side of the house. OP, unless you pay thousands for EE, NBN will not install there as a. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. The issue has been escalated for urgent investigation. Forgot Account? I live in the Harpley estate in Werribee, Victoria. It is common for some problems to be reported throughout the day. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. The system is turned off. These are being urgently investigated. I wouldn’t be surprised if it is an Opticomm fault, previously I’ve experienced multi-day outages which on rebooting the NTD have ended up with a red optical light starting on the first of the month for 4 months. Here you can find all the event notices that may affect your internet service with iiNet. My connection (residential) in Glenmore Park is 1gb. 59 Where: Category: Unplanned Outage Affected Services: Internet Work Order: 327862 Created by Tom Fitzgerald Description. End TBA. State of Security 2023. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. SUPPORT 1300 847 201 SALES 1300 899 303. Date:. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration works. Further. Ultimately you dont know if its the isp, opticomm or both that are the issue. Step 2 – Restart the router. Update 16:12 - The cause of the outage is due to damage to AusNet's electrical cabling and equipment in the area. Details of this advisory are as follows: Reference Number: 1521. This has been escalated and we will provide an ETR as soon as possible. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. - A contact phone number for a Perth based contact. PSA, If you have another option, go with them and stay away from Opticomm. Gmail. June 2022!. Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our. A member of our team will then get in touch within 2 business days. It will often be inside of cream or grey plastic case. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. 7 Mbps. Ongoing Shutdowns. Moving into a new house soon, currently with ABB (NBN) and have been for some time. The event titled Unplanned Outage in Mandalay starts on Tue, 4. are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but our free to air tv and Foxtel has. Opticomm have posted another outage notice, for some reason I can't paste the link. Normally registered. Learn more. This maintenance is planned to resolve a service impacting issue. The email will also inform you of the dates and times given to us by NBN for the outage. I can't understand why these 2 companies didn't talk to one. Further updates will be provided shortly. Social media. The rest of the services are progressively restoring. If there is no known outage, check the OptiComm ONU device. Date: Tue, 26. Follow up on an existing enquiry Ask any questions about getting connected to our network Report damage to property of Opticomm Networks Report a TV fault Opticomm outages reported in the last 24 hours. Choose from Wireless, Fibre Internet, Opticomm. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. Activ8me Customer Care. Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. Further updates will be. I got an email an hour okay saying a large Opticomm outage is ongoing. Internet and Phone Mobile Help and Support . Update 18:00 - This has now recovered. Normally the larger the red dots are in the outages and problems map, the more likely that Opticom Networks is down right now. OptiComm Internet for your home provided by Infinet Broadband. November 2022!. ETA 15 minutesOptiComm Ltd - OptiComm Ltd - Archive. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. User reports indicate no current problems at Opticomm. It is perfect for basic browsing and social media usage. If Mr Stephen Davies of Opticomm is monitoring these threads, a response would be greatly appreciated. In the 7th month, price will return to original levels. 1300 880 905. You and your current party Leader David Littleproud, have just realised that phone services are ridiculously poor in rural areas. OptiComm. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. Opticomm service during power outages: During a power outage your OptiComm service will not work. Remotely switch your internet connection to us in 5-20mins ⏱️ Your existing Home. au. Unlimited data. Based on 6580 reviews. It is best for basic Internet browsing, social media, and HD video streaming.